- Her biggest regret – not letting go of people earlier that were not the right people to be on the bus
- Her excitement about change – you need to embrace, welcome and get excited about change – technology players including facebook and google are challenging the banks – the bank needs to be innovative, quick, courageous and bold to respond to these challengers. Westpac have set up a special project team “MAD” (mobile application device) to lead their innovation drive
- The importance of generosity of spirit i.e. leaders who care about and want the best for their people – this will lead to higher employee engagement and contribute to a high performance culture
- Leaders must be centred i.e. they need to be self-aware; have the capacity to absorb pressure, be in the moment and not reflect their concerns on others
- The need to communicate; communicate; communicate; your vision (what); your purpose (why) and your values (how)
If you have any questions regarding this post please contact Tony Monisse
Written by Tony Monisse
