Why Most SWOT Analyses Don’t Change Anything – And Four Questions That Will

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Why Most SWOT Analyses Don’t Change Anything – And Four Questions That Will

By Mikesh Raithatha

The SWOT analysis is one of the most widely used tools in business.  It is also one of the most widely wasted.  The problem is not the framework. The problem is what most businesses do – or do not do – after the four quadrants are filled in.

Done properly, a strategic SWOT is one of the most practical tools a leadership team has access to.  The challenge is that most businesses stop short of the point where it becomes useful.

Where most SWOTs fall short

Here is the pattern we often see.  A leadership team gets together and works through the four quadrants.  They list their strengths.  They are honest, to a point, about their weaknesses.  They identify some opportunities.  They note the threats.  And then the document gets filed away and the business carries on as before.

The issue is that listing is not deciding.  A SWOT that does not connect to action is just an exercise in self-awareness.  Useful, perhaps, but not strategic.

The four questions that make a SWOT actually work

What separates a strategic SWOT from a decorative one is what happens next.  In our advisory board meetings, we push leadership teams to work through four action-forcing questions. Each one is designed to move the conversation from awareness to decision.

  1. How can we use our strengths to commercialise our opportunities? This is where growth strategy lives. If you have strong client relationships and there is growing demand in an adjacent market, what specifically are you doing about it?
  2. How can we use our strengths to overcome our threats? This moves the conversation from passive awareness of risk to active response.  Knowing a threat exists is not enough.  What assets do you already have that could neutralise it?
  3. How do we stop our weaknesses from undermining our opportunities? This is the honest conversation most teams avoid.  A growth opportunity is only valuable if you have the capability to execute on it.  If you do not, that needs to be addressed first.
  4. If our weaknesses and threats collide, what will we do differently? This is scenario planning in its simplest form. The businesses that navigate difficult periods well are the ones that have already thought through the downside.

What this looks like in practice

We work with a niche services business that, on paper, had very little to worry about: strong recurring revenue, a loyal client base, and limited direct competition. By most measures, the business was in a good position.

When we ran a strategic SWOT with the leadership team and pushed through the four questions, something useful surfaced.  The business had a genuine strength in the depth of what it delivered for clients, and a clear opportunity in a large market of businesses that needed exactly that kind of support. But working through the third question, the team identified that the way they were presenting themselves externally was not doing justice to the value they actually provided. That gap between their capability and their positioning was quietly limiting their growth.

That single insight led to a meaningful shift in how the business communicated its offering. Their marketing changed. Their sales conversations became more confident. The business owner reflected afterwards that the direction had come from this question asked in one meeting, but followed up with action. The impact on the business had been significant.

The takeaway

A SWOT is only as useful as the decisions it produces. If your last strategic planning session produced a document but not a clear list of actions with owners and timelines, it is worth revisiting. Often, the most valuable insight is not buried in the threats column. It is sitting in the gap between a strength you already have and an opportunity you are not capitalising on.

Mikesh Raithatha is an Associate at Brentnalls WA, with experience helping business leaders across a broad range of industries to achieve business growth and improved performance. If you have any questions about this article or would like more information about our Business Advisory Services, please don’t hesitate to contact us or call our office at (08) 6212 7200.

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Chris Mandzufas

Chris Mandzufas

Chris has a diverse range of skills and experience as a result of providing accounting, taxation, advisory board and management consulting services to owners and directors of fast growing businesses.

Chris Smith

Chris Smith has been a member of the Chartered Accountants Australia & New Zealand since 2006, a member of the Tax Institute of Australia since 2013, and a registered Tax Agent since 2018.

Tony Monisse

Tony Monisse

Tony’s key focus is the integration of strategy and financial management. To this end he has developed tools and process that facilitate this integration, including business modelling, target setting and rolling cash flow forecasts.

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