Single Touch Payroll Phase 2 – avoid common mistakes

Business Cashflow

Single Touch Payroll Phase 2: avoid common mistakes


Single Touch Payroll (STP) was introduced as a way for employers to send super and tax information directly to the ATO through the use of STP-enabled software solutions.  STP Phase 2 is now in full swing, having commenced on 1 January 2022.  It requires more detail on the amounts reported through STP; for example, salary sacrificed amounts must be reported separately.  Under STP Phase 2, the ATO also receives information directly from super funds.  When employers make a super payment to their employees’ chosen or default funds, the funds will send this information to the ATO so it can be matched with the STP information from the employers to ensure that the correct entitlements are being paid.

The ATO has now identified common STP Phase 2 mistakes to avoid for employers currently entering into the system.

In relation to pay codes, the ATO has noticed that some employers have failed to set up the codes correctly and to ensure that payments including allowances, paid leave and overtime are itemised separately.  Another issue the ATO has noticed is employers selecting “not reportable” or “do not report to the ATO” incorrectly.  Generally, all amounts paid to employees should be reported, and the “not reportable” or “do not report to the ATO” options should only be selected for travel allowances below the ATO’s reasonable amount thresholds, overtime meal allowances below the ATO’s reasonable amount reimbursements, and post-tax deductions (except for those separately identified).

Employers that transitioned to STP Phase 2 part-way through the financial year need to ensure that continuity of YTD reporting is maintained unless the replacing payroll IDs method is used. This varies with the different software solutions used; some will transition to the amounts automatically, while others may require manual input of YTD amounts. The ATO suggests comparing the first STP Phase 2 report with the last STP Phase 1 report to assist in maintaining the correct figures.

The ATO also emphasises the importance of having the correct employee information such as names, tax file numbers and dates of birth transitioned into STP Phase 2.  Employers also need to report accurate information about their employees’ employment basis (eg. full-time, part-time or casual) each time the payroll is run.

Specifically, the ATO has identified a common issue where the employer omits the cessation date and reason for leaving when an employee’s employment ends.  In general, employers should be reporting a cessation date and reason for an employee when there are also payments that are connected to termination (eg. employment termination payments, unused leave termination, lump sums).  This information will flow through to Services Australia and help streamline interactions with the employee.

Under STP Phase 2, employers are also required to report a country code when payments are made to employees who derive foreign employment income, are inbound assignees to Australia or are working holiday makers.  The country refers to the home country of the individual, and differs depending on the type of income.  The ATO has noticed employers using the code “na” to denote “not applicable” in these instances; however, “na” has been assigned as the country code for Namibia and should not be used unless the employee is either working overseas in Namibia or is from Namibia.

For more information on Single Touch Payroll and the information outlined here, please do not hesitate to contact our office.


The information provided in this article does not constitute advice.  The information is of a general nature only and does not take into account your individual situation.  It should not be used, relied upon, or treated as a substitute for specific professional advice.  We recommend that you contact Brentnalls WA before making any decision to discuss your particular requirements or circumstances. 

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Chris Mandzufas

Chris Mandzufas

Chris has a diverse range of skills and experience as a result of providing accounting, taxation, advisory board and management consulting services to owners and directors of fast growing businesses.

Chris Smith

Chris Smith

Chris Smith has been a member of the Chartered Accountants Australia & New Zealand since 2006, a member of the Tax Institute of Australia since 2013, and a registered Tax Agent since 2018.

Tony Monisse

Tony Monisse

Tony’s key focus is the integration of strategy and financial management. To this end he has developed tools and process that facilitate this integration, including business modelling, target setting and rolling cash flow forecasts.

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