Business Growth Network August 2020

Creating a culture of high performance for 2020/2021

In each Business Growth Network (BGN) workshop we seek to inject new thinking about leadership high performance.  In today’s session we looked at creating a culture of high performance.  A high-performance organisation culture is one of the most important factors driving the ability of businesses to navigate these difficult times successfully.

What are the practical lessons learnt around culture from your peers during this difficult last six months?  What strategies can you implement in your business and team immediately for higher performance over the coming six months?

Topics and strategies discussed included:

  • Cultural high performance best practice examples and benefits
  • Elements of a high-performance culture
  • User core values for accelerating decision making across the team
  • Case study on a peer culture challenge
  • What key actions should be taken over the next 30 days?

Overall a terrific morning was had by all to point each leader in the right direction for greater success in 2020 and beyond.

If you’re interested in joining our practical, high-value Business Growth Network (BGN) workshops, please contact us or call our office on (08) 6212 7200 for more information.

 

Adapting Your Marketing in the

Adapting Your Marketing in the COVID-19 era

By Cathryn Fish Stephens

No matter your company size, industry or location, every business has been and will be affected by COVID-19 for years to come.  Our business environment is likely forever changed, and we now face the task of adjusting to and embracing the “new normal”. 

From a marketing perspective, businesses now face the challenge of adapting their marketing strategies and plans to adapt to this new normal.  Many of the fundamental marketing principles remain constant in this changing environment and at the same time, there are emerging trends and changing behaviours which require a change or adjustment in marketing tactics.

How do we adapt to evolving and uncertain market conditions to ensure we can continue to reach our customers, build meaningful connections with them, and convince them to purchase our products or services?

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How to Generate More Sales

How to Generate More Sales Using Digital Marketing

By Adam Rowles, Inbound Marketing Agency

Businesses know how vital digital marketing is.  With people spending more time on their smartphones and tablets, it’s only natural that you would want to promote your business where the audience is.  However, the biggest reason why businesses struggle to get results from their digital marketing is that they don’t have a system.

We often see businesses try advertising on one platform, like Google Ads or Google SEO, and it may not work.  Then they switch and try another platform, like Facebook or LinkedIn.  Doing all these things individually, without a plan, is not going to generate the results you want.

Every successful digital marketing campaign starts with a plan and we call this a ‘Digital Marketing Blueprint’.

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SPIN – What’s in a Question

SPIN – What’s in a Question?

By Tony Monisse

Developing an Effective Sales Process

Now more than ever, businesses need the rigour and efficiency of an effective process to help them secure new clients and achieve sales budgets.  In our experience, most businesses do not have a developed sales process which can lead to inefficiencies and lost opportunities and limit business growth. 

Even during these unprecedented times of COVID-19 and the resulting economic downturn, the fundamentals of selling remain the same.  That is we need to understand who we are selling to, what their needs are, tailor our messaging to appeal to them and their needs and have a sales conversation.  

We were recently working with a client on their sales process using the SPIN questioning technique for the initial phase of the sales process.  The initial phase is about discovery or analysis of their needs and learning as much as you can about the potential customer and in particular getting to their real challenges, needs and aspirations.  

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JobKeeper 2.0 – Changes to the JobKeeper Payment

JobKeeper Extended

The Federal Government has announced that the JobKeeper scheme will be extended to 28 March 2021.  It was previously scheduled to end on 27 September 2020.  There will be changes to both the eligibility requirements and payment amounts.

  • The fortnightly payment of $1,500 will be reduced to $1,200 from 28 September 2020 and $1,000 from 4 January 2021.
  • A new two-tiered payment structure will be introduced from 28 September 2020, which will reduce the payment rates for employees who worked fewer than 20 hours per week in February 2020.

The eligibility rules for employees remain unchanged.  Particularly noting that the employees must have been employed as full-time, part-time or long-term casual (employed on a regular and systematic basis for at least 12 months) as at 1 March 2020.

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Business Growth Network June 2020

Business Growth Network June 2020

Leadership 2025: Lessons from Leading through Challenging Times

In each Business Growth Network (BGN) workshop we seek to inject new thinking about leadership high performance.  This round, we looked at lessons from leading through a challenging period and discussed insights on navigating through as a leader.

As leaders settle into a new normal as restrictions imposed during the COVID-19 crisis slowly lift, we reflected on the lessons learnt and high-performance habits/strategies that can be embraced into the years ahead.  We looked towards 2025 and the capabilities required for success as leaders.

Topics and strategies discussed included:

  • The roadmap for business leaders through this current crisis
  • What strategies can be embraced based on the severity of impact to the business?
  • Leadership in 2025 and what are the four attributes of leaders successfully navigating this crisis
  • Evolving business and team structures and what will stick over the next 12 months
  • What is working for leaders in navigating the crisis to pivot/adapt their products, services and business?
  • What key actions should be taken over the next 30 days?

Overall a terrific morning was had by all to point each leader in the right direction for greater success in 2020 and beyond.

If you’re interested in joining our practical, high-value learning sessions please contact us or call our office on (08) 6212 7200 for more information.

 

Business Budget planning

The Importance of Budgeting in Business

By Chris Mandzufas

A realistic and detailed budget is crucial for guiding your business to tackle unexpected challenges and to ensure you stay on track to grow.  

It may seem obvious that business growth can only occur when there is money available for reinvestment, but it is surprising how many businesses do not budget and do not track their performance against a budget.

In the current environment, a realistic and detailed budget is a very important tool for providing valuable information, guiding your business to tackle unexpected challenges and most importantly to ensure you stay on track to grow.

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Reduce Tax

Key Actions That Business Owners Should Take Before 30 June to Reduce Tax

By Chris Smith

For businesses to maximise their cash position, they should consider the following tax planning opportunities before 30 June.

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forcast

Why Preparing Three-Way Forecasts is So Vital

By Tony Monisse

Learn why it is important to forecast the profit & loss, cashflow and balance sheet.

As I see it, a budget is merely a forecast prepared at a point in time.  This point in time is usually tied to the end of the financial year and the business’ planning cycle.

In contrast, a forecast is frequently updated based on the changes in the operating environment e.g. winning a new contract, losing a key customer or a change in the staffing situation.

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Details of the JobKeeper Payment – eligibility, how to enrol & critical deadlines

On 21 July the government announced proposed changes to JobKeeper including an extension through to 28 March 2021.  Read our summary of these updates here, or visit the ATO’s website for further details.

 

From 20 April 2020, you can enrol with the ATO for the JobKeeper payment using the Business Portal and authenticate with myGovID.  You must do this by the end of May to claim JobKeeper payments for April.  Payments will start being made to businesses in May.

Summary of important updates to this article as of 29 April to the below since originally published on 20 April:

  • Due date for registration to apply from 30 March is now extended to 31 May (was 26 April, then 30 April)
  • Due date for top up of April fortnightly wages to $1,500 is now 8 May (was 30 April)
  • One-in-all-in – confirmation from the ATO that all eligible employees must be offered JobKeeper for businesses to be eligible for JobKeeper payments
  • Alternative test for turnover eligibility has been released by the ATO
  • Alternative test to be released soon for Service Entities
  • Clarification on Cash Basis and Accruals Basis when applying the turnover test

The steps below outline the process involved so that you do not miss out.

1. Register for Business Portal

If you have not already registered for the Business Portal, this will be required in order to lodge monthly reports with the ATO and claim the JobKeeper payments.
If you have not registered, please advise your accountant who the authorised contact person(s) should be for your business.

If you use the ATO Business Portal, you will need a myGovID linked to your ABN in relationship Authorisation Manager (RAM). To set up the Business Portal for your business, you can find detailed steps on how to set this up here.

Your registered tax agent can also enrol on your behalf (further information below).

2. Check you are an Eligible Employer

Check that you meet the eligibility requirements for JobKeeper, essentially:

  • On 1 March, you carried on business in Australia;
  • Your business has faced a minimum 30% decline in turnover (more information below).

More information on qualifying as an eligible business can be found here.

3. Apply the Turnover Test

The turnover test requires a self-assessment of the eligibility requirements.  These rules are complex and we recommend obtaining advice if there is any uncertainty.

Identify the turnover test period and relevant comparison period:

To work out your decline in turnover to be eligible for JobKeeper for the first fortnight starting 30 March 2020, under the rules outlined as the “Basic Test” you can compare either:

  • GST turnover for March 2020 with GST turnover for March 2019;
  • projected GST turnover for April 2020 with GST turnover for April 2019;
  • projected GST turnover for the quarter starting April 2020 with GST turnover for the quarter starting April 2019.

You can choose to test your decline in turnover on either a monthly or quarterly basis, regardless of how you report for your Business Activity Statement purposes.

To qualify at a later time you can rely on the turnover test for the months of May, June, July, August, and September, or the July to September quarter.  Note that in relying on this future date, eligibility will be deferred until the start of that period.

If you work out that you qualify for the JobKeeper payments for the first fortnight because your turnover has declined by the relevant amount, you remain eligible and do not need to keep testing turnover for following months.

There may be situations where the turnover in the corresponding period in 2019 does not provide an appropriate relevant comparison. In these situations, you will need to consider the alternative test, which has recently been released by the ATO.

The Alternative Test can apply in some of the following circumstances:

  • the entity commenced business after the relevant comparison period (the business did not exist in that period)
  • the entity acquired or disposed of part of the business after the relevant comparison period (the business is not the same business in that period as it is now)
  • the entity undertook a restructure after the relevant comparison period (the business is not the same business in that period as it is now)
  • the entity’s turnover substantially increased by:
      1. 50% or more in the 12 months immediately before the applicable turnover test period; or
      2. 25% or more in the 6 months immediately before the applicable turnover test period, or
      3. 12.5% or more in the 3 months immediately before the applicable turnover test period.
  • the entity was affected by drought or other declared natural disaster during the relevant comparison period
  • the entity has a large irregular variance in their turnover for the quarters ending in the 12 months before the applicable turnover test period, excluding entities that have cyclical or regular seasonal variance in their turnover, or
  • the entity is a sole trader or small partnership where sickness, injury or leave have impacted an individual’s ability to work which has affected turnover.

We are awaiting further updates from the ATO with respect to Service Entities and the alternative test that can be relied on to access the JobKeeper payment.

Calculate GST Turnover:

You need to determine:

  • for the turnover test period – what your projected GST turnover will be
  • for the comparison period – what your current GST turnover was in 2019.

In some circumstances the definition of GST turnover can be complex. More information can be found here.

If your eligibility requires a forecast of your projected GST turnover, we recommend this forecast is backed up with appropriate documentation that should be held for a period of 5 years.

Cash or accruals basis:

You can use accrual basis of accounting to calculate the current GST turnover and projected GST turnover.

If you prepare your BAS on a cash basis, you can also rely on the cash basis.  Recently updated ATO rules appear to show that the Cash Basis can now be relied on by all businesses.  You must apply the same basis to the current GST turnover and the projected GST turnover.

More information on the Basic Test for turnover test can be found here.

4. Determine who your Eligible Employees are

Your employee is eligible if they:

  • Are employed by you;
  • Were part-time, full-time or long-term casual (employed on a regular basis for at least 12 months) as at 1 March 2020;
  • Were at least 16 years of age on 1 March 2020;
  • Were an Australian resident as at 1 March 2020 and are one of an Australian citizen, the holder of a permanent visa, or a Protected Special Category Visa Holder.
    ~ Your employee can also be an Australian tax resident who is a Special Category (Subclass 444) Visa Holder.
  • Were not in receipt of these payments during the JobKeeper fortnight:
    ~ Government parental leave or Dad and partner pay, or, payment in accordance with Australian worker compensation law for an individual’s total incapacity for work;
  • agree to be nominated by you (further information below)

You cannot claim for any employees who:

  • were first employed by you after 1 March 2020, or
  • left your employment before 1 March 2020, or
  • have been, or have agreed to be, nominated by another employer.

More information can be found here.

5. Nominate your Eligible Employees (must be finalised by 31 May)

Before you enrol to receive JobKeeper payments, you need to notify each eligible employee that you intend to nominate them as employees under the JobKeeper scheme.

You must tell those employees that you have nominated them as an eligible employee to claim the JobKeeper payment.

They must agree to be nominated by you by completing the JobKeeper employee nomination notice and returning it to you for your records.

This must be received, signed back from your employees by the end of May for the payments to apply from 30 March.

The nomination form does not need to be provided to the ATO however employers are required to keep a copy of the completed form as part of their record-keeping obligations under the law.

If an employee is currently receiving an income support payment, they must notify Services Australia (Centrelink) of their new income to avoid incurring a debt they will have to repay.

All eligible employees must be nominated for the business to be eligible for the JobKeeper.  This includes any employees who have been stood down.  You must not pick and choose which employees you would like to receive the JobKeeper as this will exclude the business from being eligible.

6. Paying Employees

You will not be eligible for the JobKeeper payment if you pay your nominated employee less than $1,500 per fortnight.

You should pay your employees for each JobKeeper fortnight you plan to claim for (this period depends on the above eligibility timing).

The first fortnight is from 30 March – 12 April and each JobKeeper fortnight follows after that.

For the first two fortnights (30 March – 12 April, 13 April – 26 April), the ATO will accept the minimum $1,500 payment for each fortnight has been paid by you even if it has been paid late, provided it is paid by you before 8 May.

This means that you can make a combined payment of at least $3,000 per employee before 8 May.

If your eligible employees earn more than $1,500 per fortnight, you should continue to pay them their regular salary or wages. However, you will only receive $1,500 for each eligible employee.

Any amount you pay above $1,500 per fortnight is not subsidised by the JobKeeper payment.

Tax and Super Consequences

  • All JobKeeper payments are assessable income of the business
  • The normal deductibility rules apply to salaries and wages paid to the employees
  • No super is required on the additional payments made to employees as a result of JobKeeper (ie, on any top up to $1,500)

For further information, a guide from the ATO for Paying Employees.

7. Enrol for the JobKeeper Payment (required by 31 May if claiming from start)

You only need to complete this step once.

  • Log in to the Business Portal using myGovID.
  • Select ‘Manage employees’ then the link for the JobKeeper payment.
  • Fill in the JobKeeper enrolment form by confirming the required fields.

Required responses:

  • Fall in turnover
  • Month
  • Expected number of employees
  • Eligible business participant (further information below)
  • Contact details
  • Bank account details

8. Identify and Maintain your Eligible Employees

You or your registered tax or BAS agent can:

  • identify each eligible employee that you will claim the JobKeeper payment for, and
  • maintain their details each month

You can identify your eligible employees in one of the following ways:

9. Make a Business Monthly Declaration

Each month, you must reconfirm the eligibility of your business and your reported eligible employees.

You must also provide information as to your current and projected GST turnover.

This is not a retest of your eligibility, but rather an indication of how your business is progressing under the JobKeeper Payment scheme.

You or your registered tax or BAS agent can make the business monthly declaration.

Each month you must:

  • Ensure you have paid your eligible employees at least $1,500 per eligible employee per fortnight
  • Log in to the Business Portal to
    • review the number of eligible employees for each JobKeeper fortnight
    • update your eligible employees if any of your eligible employees change or leave your employment
    • provide your current and projected GST turnover
    • reconfirm your contact and bank details for payment.

More information can be found relating to steps 7 – 9, here.

10. Eligible Business Participant:

For business owners who are not receiving a salary, however are remunerated via share of profits, distributions or dividends, then the JobKeeper payment may apply to one individual who is considered to be an eligible business participant.

There are some complexities on how this rule applies, particularly for Unit Trusts and Discretionary Trusts, and we recommend obtaining advice specific to your circumstances.

More information:

The rules regarding the JobKeeper payment are regularly being updated and there are some time critical deadlines to be met.

The ATO is posting regular updates at this website.

Should you have any questions regarding this stimulus package, eligibility requirements or any other questions, please do not hesitate to contact us on (08) 6212 7200 to discuss.

JobKeeper Package

Details of the WA State Government’s Second Economic Relief Package

On 31 March 2020, the WA State Government announced economic relief measures for West Australians.

Key details of the package are:

Small and medium businesses:

  • $2,500 one-off credit to Synergy and Horizon customers who consume less than 50 megawatt hours per year (expected to help 95,000 businesses)
  • Payroll tax waived for 4-month period from 1 March to 30 June 2020 for businesses with taxable wages less than $7.5m.  This replaces the previously announced deferral of payroll tax.
  • Range of license fees to be waived for four months for small and medium businesses
  • Businesses impacted by COVID-19 can apply for interest-free payment arrangements and penalty remissions for payroll tax, transfer duty, landholder duty, vehicle duty and land tax
  • Small businesses impacted by COVID-19 will not be disconnected from water or electricity due to late payments, and no interest will be charged on deferred payments.

Household assistance:

  • Eligibility for the previously announced Energy Assistance Payment boost has been expanded to include new eligible applicants until 30 September 2020.  This means those who are unemployed due to COVID-19 who become eligible for a concession card will receive an upfront $305 credited against their electricity bill (from 11 May 2020) and up to a further $305 credited over the course of the next year.
  • No water and electricity disconnections, and no interest charged on deferred payments
  • The same interest-free deferral of payments referred to above for small businesses.

Should you have any questions regarding this relief package, please do not hesitate to contact this office on (08) 6212 7200 to discuss.

JobKeeper Package

Details of the Government’s Third Stimulus Package: The JobKeeper Payment:

On 30 March 2020, the Federal Government announced further economic stimulus measures for businesses and employees, called the JobKeeper Payment.

The payments will assist eligible employers that have experienced a downturn due to COVID-19 to retain eligible employees by providing a subsidy of $1,500 per fortnight per employee.

Businesses are encouraged to register via the ATO website their intention to apply for this stimulus payment.  Further details on how to register can be found below.

What payments will be made: 

  • Program commences on 30 March 2020
  • First payments to be made in first week of May 2020
  • Payments to be made for up to six months
  • Flat $1,500 per eligible employee

Eligible Employers are: 

  • Annual turnover less than $1b
  • Reduction in revenue of 30% or more since 1 March 2020 relative to a comparable period a year ago (of at least a month) – we expect further announcements on how to calculate and verify this requirement in the coming days
  • Applies to companies, trusts, partnerships and sole traders

Eligible Employees are: 

  • On the employer’s books as at 1 March 2020
  • Has been retained, and continues to be engaged by that employer (including recently stood down employees)
  • At least 16 years of age
  • Full time employees
  • Part time employees
  • Casual employees who have been with the employer for at least the previous 12 months
  • Employee is only eligible to receive this payment from one employer
  • Self-employed sole traders are also eligible
  • Must be Australian residents, or
  • New Zealand residents who hold a subclass 444 special category visa, or
  • Migrants who are eligible to receive the JobSeeker Payment

Other Important Information:

  • Employers must notify employees that they are receiving the JobKeeper payment
  • The payment must be paid in full to employees (after taking out withholding tax as required), including to employees whose usual salary is less than $1,500 per fortnight
  • If the employee’s wage inclusive of tax is usually under $1,500 per fortnight, then Super Guarantee is only required on their usual salary (not on the additional top up)
  • If the employee’s wage inclusive of tax is $1,500 or above per fortnight, then Super Guarantee applies as usual
  • Employees in receipt of the JobKeeper payment will not be eligible for the JobSeeker payments
  • Businesses will be self-assessing their eligibility.  Note that the ATO will likely conduct compliance activity in the future to ensure eligibility requirements were satisfied at the time
  • Employers will be required to provide monthly information to the ATO regarding the eligible employees.  This will be pre-filled with Single Touch Payroll data.

Further updates to come: 

The JobKeeper Payment has not yet been legislated and the full details on eligibility for the payment for both employers and employees are not yet fully disclosed.

We will continue to keep you updated with future developments.

Register intention to apply for the JobKeeper Payment: 

Employers can register their intention to apply for the payment at the below website: ATO

Information required to register your interest is:

  • Business Name
  • ABN
  • Contact Name
  • Email Address
  • Mobile No.

The ATO will then continue to provide updates and request confirmation of eligibility at a later time.

Should you have any questions regarding this stimulus package, please do not hesitate to contact this office on (08) 6212 7200 to discuss.

Further updates will be provided when available.

Details of the Government’s Second Stimulus Package

On 22 March 2020, the Federal Government announced further economic stimulus measures for individuals, businesses and the banking sector, to support Australia through the unprecedented impact of COVID-19.

This economic plan will provide significant benefits to small and medium-sized businesses and households in addition to the stimulus package announced on 12 March.

The key announcements relate to:

  • Additional payment to small businesses (up from $2k-$25k, to $20k-$100k)
  • SME loan guarantees
  • Temporary relief under ASIC and Corporations law requirements
  • Early release of Super benefits
  • Reduction in minimum pension payments
  • Increased access to welfare

More details below:

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$25,000 cash booster for your business: Details of the government’s $17.6 billion coronavirus stimulus package

The Federal Government last week unveiled their $17.6 billion stimulus package — which includes grants of up to $25,000 for small business, support for those employing apprentices and accelerated depreciation amongst other measures.

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GROW ACHIEVE PROTECT with Brentnalls WA – Newsletter, March 2020

  1. Getting Your Strategic Focus Right in 2020
  2. The question all CEOs should ask?
  3. Navigating Challenging Times: Myer – A Case Study on Growth Profit and Cashflow
  4. 2020 Mindshop Business Leader Survey – Business Leader Insights for Success

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Newsletter

GROW ACHIEVE PROTECT with Brentnalls WA – Newsletter, November 2019

  1. Focus on Your Cashflow in the Lead up to the Christmas and New Year Holiday
  2. Fringe Benefits Tax at Christmas
  3. How to Get the Most From Your People in 2020
  4. Brentnalls WA News

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Brentnalls WA BGN September 2019

Business Growth Network September 2019

Business Growth Network round 3, 2019: Discovering what every leader needs to know to keep their business innovative.

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Newsletter

GROW ACHIEVE PROTECT with Brentnalls WA – Newsletter, August 2019

  1. 4 Ways to Increase Your Sales Revenue
  2. Trust – Why Trust is the Crucial Component for Customer Relationships and Business Development
  3. The Importance of a Professional Online Presence

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Financial lender

Changing Market Creates a New Lending Environment

Australian financial markets are constantly changing and with these changes comes a new lending environment.

It is important to stay on top of and to understand these changes when approaching financial institutions (banks/lenders), to ensure your business receives a positive outcome.

We spoke to Ledge Finance Ltd, one of the markets leading finance facilitators, about their thoughts on the debt market as they currently see it, with a primary focus on the small-medium enterprises (SME) market and how it is being impacted. Further focus is on how this impacts the equipment finance market over the short to medium term – the lifeline of capital intensive balance sheet businesses.

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growth workshop in boardroom

Taking Control of Sustainable Growth 2019

Taking control of growth

How to address the challenges of sustainable growth in 2019 was under the spotlight at the recent BGN breakfast workshop. Using the idea of ‘learning in the flow of work’ we linked insights about business growth directly to day-to-day challenges of attendees. 

Looking at taking control of growth we discussed: 

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Newsletter

GROW ACHIEVE PROTECT with Brentnalls WA – Newsletter, May 2019

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Federal Budget update

Federal Budget Update – Key Takeaways

On 2 April, the Government released the Federal Budget for 19/20.

Below are the key takeaways that may be relevant to you and your group:

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News Flash - Single Touch Payroll

Mandatory Single Touch Payroll

The Government has passed legislation that requires real time reporting of payroll data to the ATO at each pay period, making it mandatory for all employers to use Single Touch Payroll from 1 July 2019.

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tax policy

Snapshot of the ALP Key Tax Policies

Snapshot of the ALP Key Tax Policies

Snapshot Of The ALP Key Tax Policies (Compared To Coalition Tax Policies)
The table below outlines some of the key ALP tax policies of interest.

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BGN_Leadership resilience

Leadership Resilience Strategies

Our recent Business Growth Network (BGN) event  focused on the important topic of leadership resilience.

Attendees discovered emerging leadership trends for 2019 and discussed boosting their probability of personal change success.

Interesting highlights included the idea of being more contrarian as a leader, why we think less is going to be more in 2019 and identifying (and dealing with) that one third of your team holding you back.

Attendees challenged each other on strategies to 100% guarantee success, including initiating 90-day accountability cycles then discussed ‘putting some rubber on the road’ with practical tips and tricks to put ideas into effect back in the office.

Please contact us if you’d like to discuss the thought-provoking leadership strategies and/or would like to learn more about our quarterly BGN breakfast events.