- Talk straight
- No ego’s
- Greet and thank
- Be fair and equitable
- Don’t take yourself too seriously
- Empower people to develop their skills and learn from their experiences
- Abundance mentality
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- Respect the needs and aspirations of team members
- Recognise our interdependence
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- Lifetime learning
- Put forward solutions to problems – otherwise not in the debate
- Have courage
- Window – show humility, acknowledge the contribution of others
- Mirror – take responsibility for our life, do not apportion blame
- Make the decision that is best for the team
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- Stay relevant to our clients, listen to their needs
- Look outside the dots – step into the universe of possibility
- Challenge conventional wisdom to create a better solution, ask questions
- Watch, listen and learn from others
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- Be proactive
- Commit to our client’s success
- Listen and find out our client’s expectations; strive to exceed these
- Show we care
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- Profit secures our future
- Share the rewards with our team
- Be an example to our clients
- Follow our systems unless you can propose a better way forward
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- Help less fortunate
- Share our knowledge
- Balanced life
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